Hoyula Wooden Kid Play Toy Structure Climber

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

WE HAVE 100% FREE SHIPPING FOR USA.

HOW LONG WILL IT TAKE TO SHIP MY ORDER?

ALL ORDERS ARE PROCESSED WITHIN 3 BUSINESS DAYS AND SHIPPED WITHIN 3 BUSINESS DAYS. DELIVERIES TAKE 3-7 BUSINESS DAYS.

WHEN WILL I RECEIVE TRACKING INFORMATION?

WITHIN A DAY OF YOUR ORDER BEING FULFILLED (SHIPPED), YOU WILL RECEIVE NOTIFICATION OF YOUR TRACKING NUMBER.

IF YOU DO NOT RECEIVE YOUR TRACKING NUMBER WITHIN 3 BUSINESS DAYS, PLEASE CONTACT US AT - POOLERGETIC@OUTLOOK.COM

SHIPPING TIME:

US ORDERS USUALLY TAKE BETWEEN 3-7 BUSINESS DAYS TO BE DELIVERED FROM THE DATE THEY ARE SHIPPED.

WE RECOMMEND THAT YOU KEEP AN EYE ON YOUR TRACKING NUMBER.

PLEASE NOTE WE CAN'T SHIP TO ARMED FORCES (APO / FPO).